Billing & Compliance

Geo-tag notification app that makes sure no patient photo is ever missed

At Admission, Admitted and Discharge, the right staff member is notified that a geo-tag photo is due in your geo-tagging app. Constant reminders and an escalation matrix keep following up until the task is marked done — so no stage of any patient is left pending.

A notification and follow-up app only. Photos are taken and geo-tagged in the separate geo-tagging app your hospital uses — COPPERJAM does not capture, store or geo-tag images.

Admission, Admitted, Discharge
3 stages
until the task is marked done
Repeat alerts
staff → supervisor → admin
Escalation

Geo-tag tasks — live

  • IP-10482 · Admission photo dueReminder 2 sent to ward nurse · 9 min
  • IP-10477 · Admitted photo pendingEscalated to ward supervisor · 22 min
  • IP-10461 · Discharge photo marked doneCompleted by ward nurse · 6 min
  • IP-10455 · All 3 stages doneNo pending tasks for this patient
Illustrative sample data

Why geo-tag photos still get missed

For many panel and scheme patients, geo-tagged photographs are needed at defined stages of the stay. Taking the photo is easy. The hard part is remembering to take it — for every patient, at every stage, on every shift. Photos are missed at night, taken late, or forgotten until the claim is about to be submitted, when it is too late to fix.

The COPPERJAM Geo-Tag Notification App solves the remembering. When a patient reaches a stage in your HIS, the assigned staff member is notified that the photo is due in your geo-tagging app. Until the task is marked done, reminders keep coming; if the deadline passes, the escalation matrix moves it to the supervisor and then the administrator.

Supervisors, billing and management see one live view of every patient’s stages — done, due, overdue or escalated — so gaps are fixed while the patient is still in the hospital.

Built so that no geo-tag photo is forgotten

Stage-wise notifications

Staff are notified the moment a patient reaches Admission, Admitted or Discharge in the HIS — no one has to remember.

Constant reminders

Reminders repeat at the interval you set until the task is marked done, so a busy shift cannot let one slip.

Escalation matrix

Pending tasks move from the assigned staff member to the supervisor and then to the administrator, based on hospital-defined timelines.

Task completion tracking

Each stage of each patient is a task with an owner, a deadline and a status, closed only when it is marked done.

Pending tasks dashboard

One live view of every patient’s Admission, Admitted and Discharge tasks — done, due, overdue or escalated.

Role-based access

Ward teams see their own tasks; supervisors see their unit; billing and management see everything they are responsible for.

Compliance reports

On-time completion by ward, shift and staff member, so you can see where reminders are being ignored.

Android, iOS and web

Notifications on the staff member’s phone; dashboards and reports in the browser.

Hospital-server hosting

The application can be hosted inside your hospital infrastructure.

Multiple hospitals

Run several units on one platform with separate teams, escalation rules and dashboards per location.

How every photo gets done

  1. 1

    Patient reaches a stage

    Admission, Admitted or Discharge is recorded in the HIS, and a geo-tag task is created automatically.

  2. 2

    Staff are notified

    The assigned staff member is told that the photo is due in your geo-tagging app.

  3. 3

    Task marked done

    Once the photo is taken in the geo-tagging app, the staff member marks the task done and it closes.

  4. 4

    Reminders & escalation

    Until then, reminders repeat and the escalation matrix moves the task up the chain — nothing stays pending.

What changes for your hospital

  • No forgotten photos

    Every stage of every patient becomes a tracked task that stays open until it is done.

  • Less chasing for billing

    The billing team stops calling wards to ask about photos; the dashboard shows what is complete.

  • Accountability on every shift

    Each task has an owner, a deadline and an escalation path, visible to supervisors and management.

  • Gaps fixed in time

    Missed stages are caught while the patient is still admitted, not when the claim is being filed.

Works with

  • Your HIS
  • Your geo-tagging app
  • Android
  • iOS
  • Hospital server hosting
  • Billing Desk Automation
  • Discharge Tracker

Frequently asked questions

What is a geo-tag notification app?

It is an app that makes sure geo-tagged patient photos are not forgotten. It notifies staff when a photo is due at each stage of the patient’s stay, keeps reminding them, escalates anything pending to a supervisor and administrator, and tracks every task until it is marked done.

Does the app take or store the photos?

No. Photos are taken and geo-tagged in the separate geo-tagging app your hospital uses. COPPERJAM only sends the notifications, reminders and escalations, and tracks whether each task has been done.

Which stages are covered?

Admission, Admitted and Discharge. Each stage creates its own task, notification and deadline, and appears separately on the pending dashboard.

How does the escalation matrix work?

You set the timelines. A typical setup keeps reminding the assigned staff member for the first 15 minutes, escalates to the supervisor between 15 and 30 minutes, and to the administrator after that. Timings, roles and reminder intervals are configurable per unit.

Who can see pending tasks?

Ward staff see their own tasks, supervisors see their unit, and billing and management see all units they are responsible for, with on-time completion reports.

Can it run on our own server?

Yes. The application can be hosted inside the hospital’s infrastructure, with access controlled by role and location.

See it working with your own data

Book a 30-minute demo. We will map the product to your workflow and show you what goes live in the first month.

Request a demo